Improved Product and Delay Analytics
Get better visibility into your most popular upsells and your most delayed products with the newest data on your ARPU Reports Page (details below).
We're rolling this out in batches, so if you don't see it in your account yet, check back later this week.
This is the second release of a series of analytics updates that will allow you to dive deeper into your performance data to see what's working in your upcoming charge notifications.
See Your Most Upsold And Delayed Products
The new Products and Delay section of your Reports Page gives you an in-depth look at your most upsold products and most delayed products.
Here's the new data you'll find:
- Top 10 upsell products (and the specific product variant)
- Total revenue from each product
- % of total upsell revenue
- Total # of upsells for each product
- 10 most delayed products (and the specific product variant)
- Revenue retained for each delayed product type (measures successful charges after delays)
- Total delays for each product
- Delays / email for each product
- Revenue retained from all delays
- Total number of delays across your entire store
- Total delays / email
All upsell and delay metrics can be filtered by date ranges.
Check out this new data at the bottom of the Reports page.
And, hey, it’s new, so we’ve added a way for you to give feedback right on the Reports page and would love to hear from you.
Recent Feature Releases
We're accepting requests for early access to our new Gorgias integration. With this integration, you can manually generate responses with optimized flows like the ARPU upsell and delay paths, or automate them based on keywords.
Interested? Reach out to request early access.
More Stuff You Can Offer Subscribers
Are you using these features yet?
Let subscribers skip an upcoming order from the Delay page of your upcoming shipment notification. Enable this feature at the bottom of the Delay Settings Page in your ARPU account.
Let subscribers swap variants from their upcoming shipment notification.
Give subscribers the option to add a subscription product in addition to purchasing 1-time products on the ARPU checkout page.
Prepaid Subscription Notifications
Send upcoming shipment notifications to subscribers with prepaid subscriptions.
Reach out to request Swaps, Subscription Upsells, or Prepaid Notifications be enabled for your account.