What’s New?
Ready for BFCM? The Black Friday Summit is next week
Ashley Guttuso (Chief Strategy Officer at ARPU, Host of Subscription Ecommerce Live) is speaking at Black Friday Summit 2022 on October 4 at 3 PM Eastern time.
Check out her session "The Gift of Personalization: How To Increase Holiday Upsells In Subscriber Emails Without Overwhelming Your Most Loyal Segment". Get your free tickets here.
On-demand replay: How to set up the ARPU Gift Block
You can now watch the replay of the Gift Block training session. In this session, we covered:
- The benefits of using the Gift Block in your upcoming shipment notification
- A step-by-step walkthrough of how to set up and test it
- Tips on using it throughout the year to increase AOV
Stay tuned to this space to know when we're hosting live training sessions like this in the future.
Feature Highlight
Gorgias Integration (Request early access)
Want your CX team to be able to quickly generate and send links to easy, no-login-required flows for your subscribers in Gorgias?
Request early access to the new ARPU + Gorgias integration.
With the integration, you can manually generate responses, OR automate them based on keywords. Hello, ticket deflection + self-serve solutions!
Current subscriber flows:
- Delay
- Ship now
- Swap product variants
- Add a 1-time purchase or subscription product to their next shipment
- Send someone a gift
- Manage their account in Recharge
Coming soon:
- A flow to let subscribers quickly claim a free item
- Flows reps can use to complete actions on behalf of the subscriber (add a free item, generate a coupon, delay the order for the customer)
Want in? Email me (Ryan).
Recent Feature Releases
Subscription Upsells
You can now upsell subscriptions! Give subscribers the option to add a subscription product in addition to purchasing 1-time products on the ARPU checkout page.
Reach out if you'd like this enabled for your account.
Variant Swaps
Let your subscribers swap variants from their upcoming shipment notification. Reach out if you'd like this enabled for your account.
Subscription Selling Tips
From the ARPU Blog
6 Changes You Can Make to Improve Conversion and Retention in Your Subscription Ecommerce Business
Learn how to solve 6 common subscriber retention and acquisition problems.
7 Ways to Personalize an Upcoming Charge Message to Ecommerce Subscribers
Personalization matters. Learn why and how you can create upcoming charge messages that feel like they were made just for the recipient.
